UK Delivery Information
UK shipping options
UK Delivery
Cost £5.00
Delivery time 1 - 2 working days
Royal Mail Express
Cost £6.00
Delivery time Next working day if ordered Monday to Friday by 7pm (excluding bank holidays)*
* Express: Next working day if ordered Monday to Friday by 7pm excluding Bank Holidays. We aim to cover all areas with our Express service, but unfortunately it cannot be guaranteed in certain areas. These include Northern Ireland, Isle of Man, Channel Islands, Isles of Scilly, the Scottish Highlands and Islands.
International shipping options
Delivery to Europe and the USA takes from 2 to 7 days. The recipient is responsible for any local sales taxes or import duties on orders placed outside the UK.
How to trace an order
Tracking information can be found in the shipping confirmation email in the ‘Delivery Info’ section (just under your item list). This will let you know where your parcel is if you click on the link, but if the delivery took longer than indicated, please contact us with your order number and we will check on your order.
How to change a shipping address
If you have already placed your order, please contact us with your order number and we will see how we can help.
My order didn't come. What should I do?
First of all, please check your tracking information, which can be found on your despatch confirmation email, to see where your parcel is.
Your shipment may have been delayed, so if the delivery took longer than indicated, please contact us with your order number and we will try to speed up the delivery process and advise you on timing.
What if I'm not home when you deliver the order?
There is no need to worry. You can find out the exact delivery date and time in your confirmation email. If you want to change the delivery date or time, please contact us in advance.